Answers product questions
Sizes, stock, shipping times, refund rules — instantly, on-brand, in the customer's language.
Our Story
Helping e-commerce stores
Helping e-commerce stores
never miss a sale.
Chatsvia is built by iiniit to answer every Messenger and WhatsApp inquiry, negotiate prices, and capture orders for your store — automatically, around the clock.
Why we built it
Slow replies cost real money.
Every day, small and mid-sized e-commerce businesses lose sales on Facebook Messenger and WhatsApp — not because their products aren't good, but because someone was asleep, packing orders, or busy with their day job when a customer asked a simple question.
We saw this problem up close working with merchants in Bangladesh and beyond. A five-minute delay on "is this in stock?" was the difference between a new order and a customer who bought from the next page.
So we built Chatsvia: a sales assistant that knows your catalog, answers instantly in the customer's own language, negotiates prices within a range you set, and drops confirmed orders straight into your dashboard.
24/7
Always-on Messenger + WhatsApp support
< 2s
Typical reply time
5 min
To go live — no code
0
Missed sales inquiries
What Chatsvia does
One tool, the full Messenger and WhatsApp sales workflow
From first question to confirmed order — without you lifting a finger.
Negotiates within your rules
Set a min and max price per product. The AI offers the max first and only goes lower if asked — never below your floor.
Captures orders automatically
When a customer says yes, the AI collects shipping details and creates a real order in your dashboard. You get an email.
What we care about
Simple, honest, and safe to use
We build Chatsvia for small business owners, not IT teams. That shapes every decision.
Ship fast for the merchant
Every new feature is tested first against one question: does it help a non-technical seller earn one more sale today?
Respect the data
We store only what we need, encrypt sensitive tokens at rest, and we never sell your data or your customers' conversations — ever.
Play by Meta's rules
We integrate with the official Meta Messenger and WhatsApp Cloud APIs, and follow the Platform Policies for both. No scraping, no shortcuts.
Real humans behind the AI
You can email a person at any time. And you can always turn the AI off and take over a chat yourself — one click.
Built by iiniit
A product of iiniit
Chatsvia is developed and operated by iiniit, our parent company — a software studio building focused AI tools for small and growing businesses. iiniit is the legal entity behind our terms, privacy policy, and billing.
Visit iiniit.comLet AI handle your Messenger and WhatsApp
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